user manual
Care for your Zoom-Room.
Simple guidance to operate, maintain and troubleshoot your wall bed — plus downloadable PDFs to keep on hand.
Downloads
Keep these handy.
Operation
Using your Zoom-Bed.
01
Operate the remote
Point the remote at the unit and press & hold. The motor runs only while the button is held, so you’re always in control.
02
Opening the bed
Clear the floor area, then hold the OPEN button until the bed lowers fully and the legs rest on the floor.
03
Closing the bed
Remove bedding obstructions, then hold the CLOSE button until the bed seats fully into the cabinet.
04
Everyday care
Wipe surfaces with a soft, damp cloth. Avoid harsh solvents. Keep the track and legs free of debris.
Troubleshooting
If something’s not right.
Most issues have a simple fix. If these don’t resolve it, call us at (888) 211-1120 — we’re here to help.
– Confirm the unit is plugged into a working 110v outlet.
– Replace the remote batteries and aim directly at the receiver.
– Check that nothing is obstructing the bed’s path.
– If there was a recent power interruption, the unit may need to re-calibrate — see the owner’s manual.
The motor runs only while the button is held — keep holding until the cycle completes. If it still stops, remove any obstruction in the track or operating area and try again. Persistent stopping may indicate the unit needs levelling.
Adjust the levelling feet at the base of the bed until it sits evenly on the floor. Floors must be level and smooth for correct operation.
Some sound is normal. A sudden change can mean debris in the track or a loose panel — inspect and clear, then cycle the bed. If it persists, contact us.
Call (888) 211-1120 or email inquiries@zoom-room.com with your order details. The mechanism and motors carry a 5-year limited warranty.