See our list of Authorized Dealers for your closest Zoom-Room Murphy Bed vendor. Or call toll-free (888) 211-1120, and we’ll direct you to a Dealer in your area. We are constantly building our Dealer network. If we do not yet have a vendor in your area, give us a call on the toll free number, and we’ll arrange to build and install your Zoom-Room through our corporate offices. Note that not all Authorized Dealers have show beds installed, so call before you drop by to be sure.

It takes the Zoom-Room about 40 seconds to either extend or retract. For safety reasons, you must keep your finger on the button during this time.

Your Authorized Zoom-Room Dealer will install your Zoom-Room. If you don’t have a Dealer nearby, we’ll send an installer to your home. If you’re handy with a drill, you can save installation costs by installing your Zoom-Room on your own, or hiring a handyman to do so. Each unit comes with a detailed illustrated installation manual, and we offer full phone support through the toll-free number.

The Zoom-Room Murphy Bed mechanism and mattress have a 5-year limited warranty. If any part breaks due to factory defect or normal wear and tear, well replace it! See our Warranty for the exact wording and specifications. Please note that cabinetry, mattress covers, and batteries are not included in the warranty.

We are constantly growing our network of Authorized Dealers, and they are working hard to incorporate Zoom-Room into their showrooms. However, it is possible that one is not yet installed in your area. See our list of Authorized Dealers and call one nearby to make an appointment. Ask if they have a Zoom-Room on display, and if not, when they expect to have one. Otherwise, call (888) 211-1120 and we’ll let you know where you can find the nearest showroom with a Zoom-Room model on view.

If your Zoom-Room malfunctions due to normal wear and tear within five years of purchase, call our toll-free number (888) 211-1120 and we’ll send you a replacement part. If your Zoom-Room malfunctions for reasons other than normal wear and tear, call our toll-free number and we will sell you individual parts as needed. Mattress covers, which are not covered by the limited warranty, may also be purchased by calling the toll-free number. Generally, you can easily install replacement parts on your own. We will send specific instructions and offer full phone support. Should you not be able to install the part on your own, we will arrange for an installer to repair your Zoom-Room for a fee.

Yes. Zoom-Room uses standard 110v outlets. Only one plug is required.

You can leave a fitted sheet on your Zoom-Room. Other sheets and blankets must be removed when the mattress is retracted back into the cabinet.

To operate the Zoom-Room wireless remote, you must continue to press the “open” or “close” button until the unit is fully extended or retracted. Lift your finger, and it stops – the best way to ensure that no one gets caught. The motors, while strong enough to lift the mattress, are not strong enough to cause serious damage.

Every Zoom-Room remote comes with a child safety lock, making it inoperable until unlocked. Locking and unlocking is easy and fast. Do not allow children to operate your Zoom-Room without adult supervision.

Make sure the included battery is installed in the remote, and that the carriage system is unobstructed.

• To open your Zoom-Room: Press and hold the down arrow in the remote. Lift your finger when the bed is fully extended.

• To close your Zoom-Room: Press and hold the up arrow in the remote. Lift you finger when the bed is fully closed.

Once the top of the bed reaches the top of the cabinet, or the Footboard has fully closed, stop pressing the button. Continuing to hold the button once the bed is fully extended or retracted may damage the unit.

• To operate the child safety lock: Press the round button on the remote twice and hold (on the second press) to activate the Child Safety Lock. You will notice the LED light on the remote will blink a few times, then turn off. Once the LED is off, you may let go of the round button and the bed will be locked.  To deactivate the feature, simply follow the steps again.

• The Zoom-Room electronic Murphy Bed is automatic, and easily opened and closed using a wireless remote.

• A Zoom-Room electronic Murphy Bed does not fold down. Instead, it “snakes” up and down the rear of a 2′ deep cabinet, much like a reverse garage door. This allows for a 9″ deep front panel, on which you can install a flat screen TV, adjustable shelves, a china cabinet with doors, or anything else you can think of (a dart board, perhaps?). The point is, the space in front of the cabinet is not wasted.

• No one knows it’s there. Until you press the button, all you see is beautiful cabinetry built for the specific design solution (home entertainment center, home office, china cabinet) you have created. No one asks about the big blank space against the wall that’s the telltale sign of other hide-away beds. Press the button, and Zoom-Room floats into the room. Watch the expression on the faces of your friends and relatives, and expect to hear the word “Wow!” often.

• Zoom-Room uses a special foam mattress on top of an adjustable beech wood slatted frame. Slatted frames are the standard for 95% of all beds in Europe. Simply stated, Zoom-Room feels like a luxurious bed, much like the one you probably have in your master bedroom. It is more comfortable than a Murphy bed, which has neither box springs nor, normally, a slatted frame, and since it’s adjustable, you can fine tune the firmness of the mattress.

• Zoom-Room does not have to be bolted to the floor or the wall like a Murphy bed. This offers an added level of flexibility when creating custom design solutions for your space. It also means that if you move, you can take your Zoom-Room with you.

• It’s a piece of furniture you (and your friends) can fall in love with. Hard to do with a Murphy bed.

Yes. Please call us at (888) 211-1120 for detailed shop drawings and instructions on how to construct Zoom-Room cabinetry, and we encourage the opportunity for our design staff to review your specific plan – steps that will ensure trouble-free installation and operation.  You can also find technical documents here.

At times, Zoom-Room collects contact data and project information from clients who willingly provide this information so we can more fully explain our products and offer design advice.  With the client’s permission, we will share this information only with: 1) Zoom-Room dealers who may provide appropriate products and guidance to the client; and/or, 2) the client’s design professionals who are helping them complete their projects.  Otherwise, Zoom-Room does not provide contact or other information to third parties unless obliged to do so by law.